Explore How Privacy Covers Your Account
Our Privacy Policy starts with the data needed to create and protect your account. That can include your name or contact details, phone verification status, login records, device type and security events linked to your account. When you select DANA, OVO, GoPay, QRIS, bank transfer or
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a virtual account, we use payment references and status details to match a request without treating your wallet balance as public account content. We use these records to identify access problems, check unusual activity and respond to account requests. Cookies and similar storage help remember settings
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and measure page use; you can manage them through your browser. We retain records only for operational, safety or legal needs, then remove or restrict them when they are no longer needed. Access depends on local law, and questions can be sent through the support path
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shown on this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.